This is what it says:
Error occurred launching acquisition -3- Unable to open virtual channel engine. Make sure to be in an RDP or Citrix session and confirm the workstation components are installed.
On hold with customer service. Please HELP!!
Help to fix now: 7/25/2022, 2:20 pm EST. I cannot access Softdent xrays.
ERROR: occurred launching acquisition:-3 - Unable to open virtual channel engine. Make sure to be in an RDP or Citrix session, and confirm the work station components are installed.
Sorry for the delay @jenespanet, did you speak with someone already? If not, I'll send your information over.
Yes, I spoke to Gerald, he got it resolved. Thanks.
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Atlanta, GA 30339
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