Is there anything going on with the Soft Dent Cloud network? some of our workstations are very slow and some have kicked us out of the program and we can't get back in.
This is beyond infuriating. Every 10 to 14 days we are having Cloud issues. I don't know if Carestream had a vendor change or what but this is an unacceptable level of service. All of our workstations are freezing, we can't reach support without being on hold for 90 minutes. Something has got to be done.
This has been happening almost every week. Last week we were shut down for almost 3 hours due to system/cloud issues. We have been getting lots of errors as well as the cloud issues. Not sure if this is related to windows 10 upgrades or what! Our scanners stopped working after we upgraded and it's been so frustrating!