We also were unhappy with the fees charged and switched. Check with your local bank they offer competitive rates. A little more work since you post to sofdent and then online with the bank but worth it.
Now I hear there is an issue if a patient pays the office in full and we file the insurance on their behalf....that Softdent won't submit these claims, you have to call ECS to submit them but then they don't show up as paid. What is the issue with this and when will it be fixed?