We have not been using the weblinks within SoftDent. I just have insurance bookmarks in Chrome organized alphabetically by insurance company, with all the Deltas in their own separate bookmark subfolder.
I doubt that that's better than your solution. 🙂
I have had to keep a duplicated copy of bookmarks in my browser outside of Softdent, since it is much quicker to access websites all at once whether I'm checking eligibility/benefits, downloading EOBs/Preauths, etc. If we were allowed to create aliases for each Weblink (just like we can with browser bookmarks), it would be much easier to continually find/select the next Weblink that we need just from the Weblink list. However, we aren't even able to pull up the Weblink list without going through an InsCo first. But for new employees who aren't as familiar with the different InsCos/TPAs/Networks, I still have to maintain the links in Softdent.
@suzanne - thanks for that list. I will do what I can to write up the needed info for our developers. "Ease of Use" is a big thing right now, so anything that makes the software easier to use will be easy to push higher to the top of the list. I'll get back with you if I have any questions.
Quick update regarding our meeting last Wednesday... I was able to make a strong case for additional patient search options (DOB, phone number) and demonstrate how cumbersome it can be to schedule from the treatment plan. I think both are going to get some quick attention. I will keep this thread updated as I find out dates/versions, etc. regarding these items.
I know you've heard it before, but we really appreciate your feedback (and your patience). Keep it coming. Seriously, don't give up! Keep posting what you want - remember all ideas are good ideas but things that make using the software easier will likely garner faster attention.