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townsendsmiles
Canine II

Re: Softdent not responding after selecting Daily Appointments

We suddenly started seeing this problem for the last 3 days even though we have not changed the softdent version.  We are on 16.2.5 and we do not use eforms.  I see that the dispatcher software is running.  I am wondering why this problem exists in our environment now but not in the past.

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dmccrory
Premolar II

Re: Softdent not responding after selecting Daily Appointments

Hello,

The files that control the dispatcher can be renamed.  We can reach out to your office.  Is there a contact number and time that will be okay?

 

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