All of a sudden our softdent is moving at a snails pace or just freezing and giving us a white screen, I hope this is not another network wide issue. It is all through our office.
We apologize for the disruption, and appreciate your patience. The team is actively working to resolve the issue. I will add any updates I receive from the team to this post.
We sincerely apologize for your frustrations and appreciate your feedback. I will be relaying your concerns to our team, as we are working to do better. If someone from our team has not reached out to you regarding this, please let me know and I will have someone contact you.
This is the most recent update received on the current issue. We will update the announcement message on the home page of The Exchange with any additional updates.
The Hosted Operations team has identified an issue at the data center that is affecting the experience of some of our customers. Please understand we're working as quickly as possible to have this resolved.