At this time, SOFTDENT Software can only process and submit primary and
secondary insurance claims.
David McCrory| Technical Support Analyst
Office: 866.435.7473 Fax: 678.247.0267
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David is correct - our software currently does not have the capability to process tertiary dental insurance for a single patient. What I have found as a suitable work around in the past is listing the three insurances in the account, then after the secondary pays, switch the link for the secondary plan on the patient to the third plan and send again.
Hope this helps!
The ADA form needs updated to accommodate 3 Insurances, once this happens, SoftDent could easily be updated to address this. At this time, it does not make sense to make changes in the Software until the ADA form has a spot for it.
Several other software programs for dental offices can accommodate three, even four insurances for submission. No reason Softdent shouldn't be able to adapt as well, even without a change from the ADA.