Unable to Print Softdent Schedule after Windows Update...

[DDSJarman]

After updating windows I get the above Error Message.

Is anybody else having this issue.  Is there anyway to fix this so that I can print my schedule?

[tshaw]

Hello @DDSJarman,
 I'll get this reported to support and will have someone reach out to you. 

[drcavola]

There is a windows update that is causing the printer error, MS Windows (KB5020872) specifically.  You will need to uninstall the update, reboot, and then you will be able to print.  Caution - the update will automatically reinstall in some short future date, so you either have to postpone all updates, or be ready to start the process over again.

[DDSJarman]

Have you heard if Softdent will have a solution for this in the future?

[DDSJarman]

The only problem is with the CS Softdent Scheduler .  There are no other problems with Softdent or any other programs.

[lindamoseley]

Are you able to print from your printer other items outside of SoftDent?