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robertandre731
Canine II

Unable to Update Software

update.png

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drcavola
Premolar III

Re: Unable to Update Software

The more complicated answer is ... you don't update Softdent software on a workstation without updating the server first.  This looks like a workstation.  Also, you can't update Softdent when the software is already running (looks like it's open on this print screen image.

The simple answer is .... called Support to schedule an appointment to either update for you on an off day, or help you walk thru it on an off day.  There's nothing more stressful than backing up (as a precaution) and updating when your schedule is tight ...