Updated Softdent Carestream Imaging Not Working

[steve1360]

Just updated softdent to the latest version and now my x-ray an camera do not work. Any suggestions?

[john_wildharber]

Stephen - 

We will contact your office this morning to assist. 

[drcavola]

Stephen,

Did you get your issue fixed?  Was there a specific reason why your IO camera and x-ray failed to work or connect?

john.wildharber‌ I think it would be helpful if CS would specify some of the Softdent installs issues and reasons why his periphals failed to connect.

Otherwise, Support will continue to get these types of requests and calls ..... just my opinion

[steve1360]

All fixed. The imaging software needed to be updated also.