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cherring227
Canine III

Write off posted insurance

Does anyone know what the box on the insurance screen that says "post write off at time of service" does? If you do use it how does it work and is it effective?? Thank you

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CS Dental Employee
CS Dental Employee

Re: Write off posted insurance

Camie,

PPO Plans have that option to post write off at time of service. If option selected the write-off amount posted is the difference between the plan’s allowed amount and your fee schedule 0 amounts for the code. The reserved code 50.90 is posted as the transaction write-off.

To ensure that this post write off works successfully it would be best to make sure your allowance tables are attached to each plan to create a bluebook.


Hope you find this helpful!

bert
Premolar II

Re: Write off posted insurance

Just another tip, make sure you tune the percentages in the yellow coverage table before you connect the allowance tables and also review the blue book after it is created to make sure all items in the blue book are covered at the specified percentages, Add blue book notes and exceptions appropriately to each blue book item.

It is very effective if you have accurate blue books set up.

CS Dental Employee
CS Dental Employee

Re: Write off posted insurance

Hello Camie

I agree with RicSheika & Bert. Another Allowance table tip.  Do not add downgraded procedures to the allowance table, add those directly to the plan after you link the allowance table.

cherring227
Canine III

Re: Write off posted insurance

Thank you very much

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cherring227
Canine III

Re: Write off posted insurance

Thank you!!!

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cherring227
Canine III

Re: Write off posted insurance

What if we don't have an allowance table but our blue book is very accurate?

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Community Manager
Community Manager

Re: Write off posted insurance

softdentgirlbert‌ any thoughts on this?

CS Dental Employee
CS Dental Employee

Re: Write off posted insurance

Hello Camie,

The Allowance tables work perfectly in SoftDent.  The Allowance tables requires some set up.

 

The write-off at the time of service also works great but also requires some detailed setup.  Once the setup is complete, it will work wonderfully. You will need to review the PPO write-offs once the insurance payment is posted.  The write-off may change slightly base on the carrier down grading a procedure or changing a procedure code, Example:  Code 1120 changed to 1110

I love these features in SoftDent!

I would recommend some one on one training to help you maximise these features.  if you are interested in, one on one training and rates, please email me @ wendy.potts@carestream.com 

Wendy

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bert
Premolar II

Re: Write off posted insurance

If you are not using allowance tables, you are not benefitting from the allowance table amount updating bluebook allowed amounts to the plans that connected to that allowance table when the allowance table is updated. Choice one blue book at a time, updating each allowed amount in each blue book one at a time or updating all blue book allowed amounts for the plans that have that allowance table connected when the allowance table is updated. 

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