We updated to v18.0 at the end of last year and have been having a new error pop-up that we can't figure out how to solve. Our tech support has also been unable to fix it. Sometimes this error appears with no other issues, but sometimes it blocks us from running any sort of payment/posting to transactions. See below:
Also, it popped up for the first time around the same time we tried installing a new payment button on our website. However, it was with a company we currently already use and we've since removed that option and the error is still appearing.
Anybody seen this before? It is messing with our ability to post payments in the office!
Solved! Go to Solution.
Just came into the office and opened the program to this same error message. I haven't reached out to our IT team yet but was wondering if there was a solution I could try before calling IT.