This beginning-level training is designed for all clinical team members who will prescribe medication electronically. By the end of this training, you should be able to register for ID.me, configure ePrescription preferences, create a new ePrescription, and create an ePrescription for a controlled substance. This training is presented by a Carestream Dental Application Specialist. (1 1/2 hours)
We have been successful with regular prescriptions and it syncing back to Softdent. However, we have had 2 controlled substances prescriptions that did not sync back to Softdent, despite adding the Supervisor. Anyone else having an issue? I called and they are escalating the issue. I am having to put it in as paper and make a note in the clincal note that this is an electronic prescription.
How do you call support - call Softdent and have support call the prescription group??