ePrescriptions Webinars in February!

[CDI]

This beginning-level training is designed for all clinical team members who will prescribe medication electronically. By the end of this training, you should be able to register for ID.me, configure ePrescription preferences, create a new ePrescription, and create an ePrescription for a controlled substance. This training is presented by a Carestream Dental Application Specialist. (1 1/2 hours)

• Thursday February 6th @ 12:00 pm EST.  Register here!
• Friday February 7th @ 8:30 am EST.  Register here!
• Tuesday February 11th @ 1:00 pm EST.  Register here!
• Tuesday February 11th @ 5:30 pm EST.  Register here!
• Wednesday February 12th @ 12:00 pm EST.  Register here!
• Thursday February 13th @ 2:00 pm EST.  Register here!
• Friday February 14th @ 9:30 am EST.  Register here!
• Tuesday February 18th @ 1:00 pm EST.  Register here!
• Wednesday February 19th @ 1:00 pm EST.  Register here!
• Thursday February 20th @ 1:00 pm EST.  Register here!
• Thursday February 20th @ 5:30 pm EST.  Register here!
• Tuesday February 25th @ 1:00 pm EST.  Register here!
• Wednesday February 26th @ 12:00 pm EST.  Register here!
• Wednesday February 26th @ 5:30 pm EST.  Register here!
• Thursday February 27th @ 2:00 pm EST.  Register here!
• Friday February 28th @ 8:30 am EST.  Register here!

[pksaari79]

We have been successful with regular prescriptions and it syncing back to Softdent.  However, we have had 2 controlled substances prescriptions that did not sync back to Softdent, despite adding the Supervisor.  Anyone else having an issue?  I called and they are escalating the issue.  I am having to put it in as paper and make a note in the clincal note that this is an electronic prescription. 

How do you call support - call Softdent and have support call the prescription group??