Yes, he was a big asset to The Exchange. We are still trying to meet our standard 36 hour response time to questions, however, as we pull in others to help, it may exceed that temporarily.
We appreciate your responses to posts as well. Our goal with The Exchange is not only having Carestream Dental employees respond to users, but also our long time product owners, like yourself. We know that our long time customers have a wealth of knowledge to share with others, so we appreciate the participation.