I have a huge practice with over 13,000 active patients and it is impossible to get this info for my doctors. they are always asking if I can tell them the ratios for collections vs productions for delta and so forth. Since the Insurance companies are entered separately and attached to the plans, I do not understand why a report can not be run on a just an insurance company on payments and write offs. I am not even confident in the accuracy of the reports that are run in SD.
I agree this is a big issue and impossible to get a true report on. There are plenty of ways to get production figures but there is no way to match the collections to that. Please make this a priority for development -