cancel
Showing results for 
Search instead for 
Did you mean: 
endoendo
Canine II

Anyone have an issue with dexis data?

Jump to solution

We're on Softdent 16.2.5 and use dexis 10.1.1.67 (English version).

Most of the time, if we view rads thru the dexis desktop icon the date of birth is formatted mm/dd/yyyy.

If we view the same rad by going thru Softdent, the date of birth is European formatted dd.mm.yyyy.  And sometimes after we've viewed a rad both ways, the dexis desktop view will then show the European format also.

Phone reps from both companies say it's the other company's issue.  

Has anyone had this issue?

0 Kudos
Reply
3 Replies
Moderator
Moderator

Re: Anyone have an issue with dexis data?

Jump to solution

called office and dexis 
apparently Dexis integrator was not installed , Dexis is working with the office now to solve the issue 
endoendo please keep us posted

chriscornett
Premolar II

Re: Anyone have an issue with dexis data?

Jump to solution

Thanks for being proactive ayman

Moderator
Moderator

Re: Anyone have an issue with dexis data?

Jump to solution

0 Kudos
Reply