We're on Softdent 16.2.5 and use dexis 10.1.1.67 (English version).
Most of the time, if we view rads thru the dexis desktop icon the date of birth is formatted mm/dd/yyyy.
If we view the same rad by going thru Softdent, the date of birth is European formatted dd.mm.yyyy. And sometimes after we've viewed a rad both ways, the dexis desktop view will then show the European format also.
Phone reps from both companies say it's the other company's issue.
Has anyone had this issue?
Solved! Go to Solution.
called office and dexis
apparently Dexis integrator was not installed , Dexis is working with the office now to solve the issue
endoendo please keep us posted