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swandentistry1
Canine II

CS SoftDent - Ghost patient

How do I delete a "ghost" patient in SoftDent?  I have ran the missed appointment report and it indicates that ID 0 missed an appointment 07/10/2014, but I can not delete.  

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Community Manager
Community Manager

Re: CS SoftDent - Ghost patient

ayman‌ any suggestions on this?

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CS Dental Employee
CS Dental Employee

Re: CS SoftDent - Ghost patient

Hi Debbie 
We need to run utilities to clear that issue.  Everyone should be out of Softdent while running these utilities.  We will contact you for next steps.