We are having difficulty using our CareCredit/Softdent integration with the new CareCredit Mastercards. Is anyone else having this issue? Is there a setting in Softdent that needs altered or should I contact CareCredit?
we have received multiple calls since carecredit recently started paying through Mastercard
for now the work around is to process the payment through carecredit websit
then disable carecredit integration ( in softdent click on file , practice , default ADA codes tab , replace the carecredit payment default code with 0 )
post the payment to patient transactions using carecredit payment code
then enable carecredit integration (in softdent click on file , practice , default ADA codes tab , replace the 0 in carecredit payment default code )
is this going to be fixed\added in next release ?