We require a deposit for dentures/partials/crowns. We are finding that when a patient/family makes a deposit for a denture or partial and then other other work is done first (fillings or extractions) the deposit is getting "used up" in the transactions so statements being sent are not accurate. Suggestions?
@bwhite they only way i can think of to separate upfront or down payments from the account balance is to post them to treatment plan , you can treat them as part of the TP they remain in treatment plan as pending money until the treatment\appt from TP is scheduled and posted
benefit to that is this money is reserved on the side out of the family\patient finance
down side , it will not be included in daysheet - register - .... any financial report until posted to patients transactions
Thank you for your suggestion. We just tried this and I think it will work. One suggestion - The system will not allow you to post a collection code. This would be super easy if that could be changed so when the patient checks out, that deposit is posted to the account just like the treatment.