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bwhite
Premolar I

Is anyone else on cloud getting error messages?

We are getting error messages on cloud.  Will not let us post or treatment plan.  Anyone else?

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CS Dental Employee
CS Dental Employee

Re: Is anyone else on cloud getting error messages?

Hello Betsy,

What is the exact error message displayed when trying to post?  If different, what is the exact error displayed when trying to add a treatment plan item? 

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bwhite
Premolar I

Re: Is anyone else on cloud getting error messages?

Thanks for following up.  We had support run a utility that fixed the issue.  It was error 233  and 31.  They are going to run a full utility scan tonight.  We will be in touch if we have issues in the morning.