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rdhkatie
Canine II

New images not being imported to the cloud

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Typically, when we take images (radiographs or intra oral photos) they are moved into the cloud once we exit the patient's chart. That way we can go back to view images and set a profile photo for our patients.For some reason our images are not doing that. Is there a new update needed?

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CS Dental Employee
CS Dental Employee

Re: New images not being imported to the cloud

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Hi Katie! Without a little investigating I can't be certain what the issue is, but normally this is something that our support team can quickly address for you.  I will have one of our team give you a call to give you a hand.

chriscornettnick‌ 

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CS Dental Employee
CS Dental Employee

Re: New images not being imported to the cloud

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Katie, from what we can tell it could be related to your acquisition PC's hard drive being full.  Someone should be reaching out to you to address this situation.

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