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karen
Premolar I

Panoramic x-ray date

When we have taken a Panoramic x-ray sometimes the date is added and other times it is blank, why is that?

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4 Replies
sreeder
Premolar II

Re: Panoramic x-ray date

jeffrey.urkevich‌ can you tackle this please?

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FormerPLM
Premolar III

Re: Panoramic x-ray date

Hi Karen,

I will tag Bryan Rossmann here, I'm sure he can give us a quick answer.

Thank you,

Jeff

bryanrossmann

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Community Manager
Community Manager

Re: Panoramic x-ray date

Karen - 

We expect this behavior you are seeing with the dates would be resolved with an update to our imaging software.  We will contact you directly about next steps for that action.

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karen
Premolar I

Re: Panoramic x-ray date

I received the call about our imaging update and am very frustrated. When we went to update to version 16.2.4 all our software was checked by softdent to make sure there wasn't going to be a problem, now there seems to be an issue.

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