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brandy
Canine II

Perio Charting Mobility

Under the perio mode, when I chart mobility, click save, and close out, go back in, my mobility is gone.  So frustrating. 

If I chart mobility under restorative tab, the mobility remains saved. 

Am I doing something wrong when I chart mobility under perio, for it not to be saved. 

Thanks

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5 Replies
Community Manager
Community Manager

Re: Perio Charting Mobility

dmccrory‌ any idea why this may be happening? 

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FormerPLM
Premolar III

Re: Perio Charting Mobility

Also tagging some trainers on this question.

softdentgirl

d.canales

dmccrory
Premolar II

Re: Perio Charting Mobility

Brandy,

Is this matter only happening to you and can it be replicated on another

PC? Make sure you are on SoftDent version 16.2.5...this matter did

happen within v14

David McCrory| Technical Support Analyst

David.McCrory@carestream.com

Office: 866.435.7473 Fax: 678.247.0267

www.carestreamdental.com

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http://www.carestreamdental.com/us/en/forms/dental-events

brandy
Canine II

Re: Perio Charting Mobility

Thanks David, I do believe it happens on all PCs. However I will double check. We run v16.2.4.  Thanks!

CS Dental Employee
CS Dental Employee

Re: Perio Charting Mobility

Did you Try this?

Open any chart

Click Chart (way at the Top)

Click Options

Make sure show charted is checked - per wrkstation