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Premolar I

Printing Charting

Is anyone else getting upside down and backwards if they are printing the teeth charting?  I have had it happen on two patients this morning.

Betsy

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Re: Printing Charting

Good morning Betsy 
i believe you are on SD cloud 
Research indicates that this is not a problem that is unique to SoftDent Cloud, but instead, is a common problem when printing through Citrix (accounts of several users of non-Carestream Citrix based programs having the same problem can be found online).

A POSSIBLE WORKAROUND: 

print the chart to PDF instead of to printer directly and print the PDF after it is created.

The chart then does not show as inverted or mirrored.