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mdunham
Premolar III

Reopen a completed claim

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Could Softdent please entertain bringing back the option to open a previously completed claim? I think you may hear a cheer of appreciation from Softdent users.            

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6 Replies
mdunham
Premolar III

Re: Reopen a completed claim

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Yes please!

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CS Dental Employee
CS Dental Employee

Re: Reopen a completed claim

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You can open a "Complete Claim"

Patient 

Transactions

Edit a transaction that is part of the completed claim

Remove the negative claim number (enter a ZERO)

Click OK

YES

now you can resubmit, etc

mdunham
Premolar III

Re: Reopen a completed claim

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Wendy,  I love you.    

CS Dental Employee
CS Dental Employee

Re: Reopen a completed claim

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lol, DITTO

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bgalofredds
Canine III

Re: Reopen a completed claim

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Most Excellent!!

jmerhar
Premolar I

Re: Reopen a completed claim

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And you don't have to resubmit all if you only need one item off there, just choose the one item.

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