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CS Dental Employee
CS Dental Employee

SD Version 17.1 - Issues and Bugs

Hello Everyone,

 

Well, with each new release, some issues get fixed while some get created.

I will post things here as they are confirmed.

 

 


 

 

UPDATE - 9/17/18

 

It seems that with 17.1 we released an issue where the Bank No field is incorrect or wiped out. This revealed and underlying issue that needs to be addressed with a patch release. 

 

If you have a 17.1 disk. Do not install it. We will be shipping 17.1.1 disks within a week or so.

 

If you are on 17.1 already, don't worry. Everything is ok!

A utility will need to be run that will fix the issue and restore the Bank No. field with it's original data. We will be releasing that at the same time. No need to change any behaviour on your end.

   

 


 

 

Dexis/Vixwin Bridge Incompatibility.

Kevokerr/Dexis/Vixwin should have a patch available as of today - 9/17/18! 

Please contact their support for guidance on installing the patch.


Dexis

http://www.dexis.com/support

Reach by phone:

Tel: 1-888-883-3947

Fax: 1-888-833-3947

Contact Customer Care

Contact Technical Support (support@dexis.com)

 

 


   

 

Other 17.1 Bugs:

 

1. Dexis/Vixwin - Bridge Not Working - Same issue as with V17.
Dexis/Vixwin will be working on a patch in the coming 2 weeks. Please contact them for assistance.

 

2. Inability to Tx Plan codes where an arch or quad is required - the codes need to be manually input. Let us know if by posting if you have questions on how to do this.

 

3. Clinical notes tab and menu item not accessible: We have a definite fix for 17.2 and are exploring other options for a quicker timeline.

Workaround: Go to patient info screen. Click Clinical Management from Express Bar, there you can select View either Clinical Notes or Lab Cases

 

 

What are you guys experiencing after the update?

 

Tags (2)
2 Replies
CS Dental Employee
CS Dental Employee

Re: SD Version 17.1 - Issues and Bugs

9/11/18 - ISSUE UPDATE:

We are hearing about an issue regarding the Insurance Payment Bank No. field data being changed or wiped out entirely since updating to 17.1. We are looking into this issue and will have more information tomorrow.

 

 

Clicking ESC from Patient’s Chart Does Not Prompt to Post Clinical Notes 

Encountered an Improper Argument When Attempting to View Clinical Notes from Chart 

When Scheduling Appt from Chart, The Date Is Not Visible bc Patient Banner in way

Code 5000 (Impressions) Requires a Tooth Number When Set for Only a Quadrant

Insurance Bulk Payment Write Offs Are Incorrect

Appointment Card Refresh Classic Workspace

Balance On E-Router No Longer Red




Tags (2)
CS Dental Employee
CS Dental Employee

Re: SD Version 17.1 - Issues and Bugs

UPDATE - 9/17/18 

Dexis/Vixwin Bridge Incompatibility.

Kevokerr/Dexis/Vixwin should have a patch available as of today!

 

Please contact their support for guidance on installing the patch.


Dexis

http://www.dexis.com/support

Reach by phone:

Tel: 1-888-883-3947

Fax: 1-888-833-3947

Contact Customer Care

Contact Technical Support (support@dexis.com)