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hartjesdental
Canine II

Why is there only room for primary and secondary ins in patient screen

In the patient screen where we can see insurance there is only a place for two insurances (primary and secondary) We know that in the account screen we can have even more policies associated with the account, however we can't have quick guarantor access to the third (and or more) 

Also submitting to a Third or fourth company requires way to many manual steps is there a reason that after secondary has  paid there isn't an automatic prompt to submit to third ?

Thanks everyone!

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dmccrory
Premolar II

Re: Why is there only room for primary and secondary ins in patient screen

At this time,  Softdent Software can only process and submit primary and secondary insurance claims. 

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hartjesdental
Canine II

Re: Why is there only room for primary and secondary ins in patient screen

Is there a reason that there is not an update to the system to accommodate the clearly increase in policies patients are carrying? 

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dmccrory
Premolar II

Re: Why is there only room for primary and secondary ins in patient screen

At this time our ADA forms will need to be updated to accommodate 3 Insurances.   Once those forms have been updated, then SoftDent can be updated to handle submitting to 3 Insurances.   Currently,  I don't have an estimated time for this update to be added to SoftDent. 

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