To access the phone center, select List > Phone Center, or click the Phone Center button
from the Power bar.
You can use the phone center to respond to patient telephone inquiries.
The feature:
- Consolidates important patient information
- Enables you to access it from almost anywhere within the software
You can then relay this information while communicating with a patient.
Using this feature:
- Helps you process patient requests
- Provides access to more detailed family and patient information
In the Phone Center window, you can perform several functions.
The information available from each button in the Phone Center window:
- Information: Select a patient or account and click this button to display the Patient or Account window. You can view and edit patient or account information.
- Insurance Info: Select a patient and click this button to display the Patient Guarantors window. You can view, add, edit, and delete patient guarantor and insurance information.
- Scheduling: Select a patient and click this button to display the Patient Appointments window. You can view a list of appointments and schedule appointments.
- Prescription: Select a patient and click this button to display the Prescriptions For List window. You can view a list of drugs that have been or are currently prescribed for the patient.
- Contacts: Select a patient or account and click this button to display the Contacts for List window. You can view a list of contacts for the patient or account.
- New Patient: Select a patient or account and click this button to display the Daily Appointments book. You can add a new patient appointment.
- Transactions: Select a patient or account and click this button to display the Patient Transactions List or Account Transactions Lists window. You can view the transaction history for the patient or account.
