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SoftDent: What Code Should Be Used For EFT (Electronic Funds Transfer) Payments?

SoftDent: What Code Should Be Used For EFT (Electronic Funds Transfer) Payments?

Question:                                                            

What code should be used for EFT (Electronic Funds Transfer) payments?

Answer:

2.90 - Insurance Payment EFT 
2.93 - ERA Payment by
EFT

Comments
famdentofcols

I do have an issue while using these codes. I have spoken with a rep about it but was told it's just the way the system is after he logged in to look at it. I manually post our EFT payments. When I go into the Payment screen to post a payment I click the insurance option. If there is only one claim outstanding that claim is automatically loaded and the default "2" Insurance check payment is selected. When I go in to change the code from "2" to "2.9" it removes all of the payment amounts from the claim & I have to re-enter all of the information for payment amount & write-off amount. It's not hard to do but it does take extra time. Is there some way this can be fixed?  Thanks

Version history
Revision #:
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Last update:
‎07-26-2017 01:14 PM
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