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SoftDent: eServices: Entering a Payer ID Number for an Insurance Company

SoftDent: eServices: Entering a Payer ID Number for an Insurance Company

To enter an insurance company's Payer ID used for electronic claims submission, perform the following steps.

1. Click List from the main menu bar.
2. Select Ins. Co.
3. Double-click on the desired insurance company.
4. Enter the payer ID into the Payer ID field.
5. Click OK to save the changes.

Comments
vg2180

When we try to add a payer ID we have a predetermined list of IDs attached to insurance companies in a drop down menu.  All of the ID#s are numeric with no letters.  We often come across an insurance company that has a letter in the payer ID# or a totally different ID # that we don't have on our list anyways.  We are also able to manually type in new Payer ID#s but we are unable to enter other information and are unable to electronically submit them and we end up having to send them paper.  Is there a place where we are able to just add a new payer ID# to allow for electronic claims submissions?

(V14.0.4)

Version history
Revision #:
1 of 1
Last update:
‎10-05-2016 07:03 PM
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