Will there be the ability (in the new EMR) to search for medical and surgical history items, allergies, and medications, via keyword search, instead of just exact phrase?
Suggestion: a drop-down box when cross-coding between CPT and CDT, when one medical/dental code could have multiple cross codes.
Here is an example: A CT of the maxillofacial area (w/o contrast) is taken, and its applicable CPT code is 70486. If there is a reduction in services (i.e. only a single arch CT is taken), a -52 modifier would be appended to 70486. If I want to COB to dental insurance, the problem is that there are no less than 3 different CDT codes that I can pick from (D0365, D0366, D0367). Regardless of whether 70486 has a reduction modifier or not, 70486 will only automatically cross code with one other procedure code (I have it set to D0367). If a patient has a CT of the maxilla (70486-52), it will not automatically cross code to D0366 (it will still go to D0367).
Here is another example: A patient presents for the excision of a benign neoplasm of the maxilla (21030). Depending on whether or not it is odontogenic in origin, as well as the size of the lesion, there are several CDT codes that 21030 could actually correlate to.
On the other side of things, here is a consultation example: According to CDT, there is one code for a professional consultation (D9310). According to CPT, there are five different outpatient consultation code (99241-99245).
If any other offices have any suggestions, I would greatly appreciate it. I really think that having some sort of drop down box, or some way to select among multiple cross codes, would really streamline the COB process.
Signature pictures –should be able to make a snippet or merge field so don’t have to create second set of letters or EMR notes just for one field per doctor.
Signature merge field in letters doesn’t work-11/21 new EMR team working on
Staff member setup-EMR settings-should be able to choose EMR notes, not just consents
D9220 and D9221 in original treatment plan. Updated to D9223. Still posted D9220 and D9221 when dragged to charges. Is it because it was already billed as a pretreatment estimate? case #6042310
Anesthesia log keeps going back to the front instead of staying on current time: Did carestream escalate issue with anesthesia log going back to beginning instead of staying on current surgery time for entering drugs? case #5753264 3/21 at development new case #6042293
Everything on the PBHS registration form should pull over and be a merge field: Amoxicillin, relative seen at the practice? patient referral 11/21 submitted Q to PBHS about if they sent data field over to winoms or not
Exported reports to Excel should show totals Answer: excel limitation
Time should default to PM from 1-12 in timecard system and anesthesia record. Will if you type in military time.
When doing a search, search criteria should be saved when you come back to the search screen. Example: do a search in procedure codes by any of the fields. After updating particular code, when you go back, should still show search criteria.
Need to be able to assign each appointment to a staff member.
Need to be able to create custom office experts. If the data is there, you should be able to pull it, report it!
Office experts should go away from Practice Central for the day once completed or 0 to begin with
Aged Receivables Expert should reflect which patients are on budget plans just like the report does 11/21 Paula Bonner working on
PBHS allows patients to upload a picture of their insurance card at the end of registration. This needs to be brought into WinOMS. 11/21 Paula Bonner working on
on the implant tab having a field for the lot # and the ref # because if you call nobel they require both and there’s no field to put them both into we just put them both in the lot # area 11/21 Paula Bonner working on
should be able to mark RXs as called rather than printed so that printing is disabled to avoid accidentally printing later 11/21 Paula Bonner working on. Workaround for now is voiding and putting in void comment box
Need to be able to dock a patient multiple times while still having them in your own dock-11/21 Paula Bonner working on
When docking a patient, should be able to set a reminder date-11/21 Paula Bonner working on
Should make default in all appointments to have checkbox check for Allow Double Booking or allow default to be set in appointment type setup for each appt type
For HIPAA reasons, there should be a limit on how many invalid password attempts a user can make before locking out. 11/21 Paula Bonner working on
Also on treatment plans, if you enter a multiple unit number, it should autopopulate the correct charge amount. Answer: only works on ledgers, not tx plans for now. 5/5/16 submitting to Base coding
Registration processing-doesn’t have all of the patient relationship types we have in the system. Missing Child-no financial relationship, for example
Pretreatment estimates aren’t coded to pull secondary insurances. Case #5280525
Need more the 25 characters for employment name
Need a report that compares appointment creation date to appointment date to track how long patients have to wait to get in for an appointment. Needs to be able to do averages.
In a chart, in contact notes, should be able to sort by reminder date 11/21 Paula Bonner working on
Service charges-should be able to set up to where don’t apply until Ins due field is zero. Answer: check setting once on newest release to set
For non-insurance charges, these should not go on pre-treatment estimates. 11/21 Paula Bonner working on
Need to be able to mark a primary phone
System should flag new patients with existing patient’s address, phone or email so we know they are relatives. 11/21 Paula Bonner working on
eReminders: fees due at time of service , if you have not already done so, register online or arrive 20 minutes early to register Should be standard options-submitted to Idea Exchange 5/22/15 Should auto-email pt registration link to website if it’s their first appt
Relationship choices for guarantors and insured parties should be the same-doesn’t have Child-Financial responsibility for example
In patient information, it would be nice to be able to put more info next to each phone # . There seems to be room in the box, but no option for comment. Some people ask not to receive call before certain time in a.m., or no cell calls on a certain day when they teach, etc. Can this area give us a comment area next to each phone #?
There used to be a "brighten" feature in imaging to use on intraoral photos. We really miss this. Is there any way to get it back?
And I underscore the request that when you change something under responsible party in one family member it should automatically be done in all family members. I am pretty sure it used to do that. Am I missing something to click to apply the change to all? Or is it not a feature anymore....it is very frustrating to have to go into each sibling, etc.
I find it awkward that I cannot "reorder" the patient's dr names. After entering their general dentist, if we add a specialist, the specialist name is what appears first when opening patient information. Then I have to remove and reenter to be able to have the general dentist be first in the list....is this how it is working for everyone else? or is there a trick?
I know the specialist can be under referral, but then their name doesn't come up as a choice when we send a letter.
So it must be added to patient doctors. What's up with how to fix that? Can a doctor under "referred to" be sent a letter from questionnaire in patient chart without being list as the patient's doctor yet?
For WinOMS, we would love to have the ability to merge two accounts. It happens too often during conversions (especially when processing a Tru-Form reg.) that the prompt for duplicate account gets missed or a patient name is spelled incorrectly and prompt doesn't occur. Once we find duplicate accounts, it's so time consuming to try to get everything into once place. It would be great to be able to click "Merge account" and have everything in 1 EMR.