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garquitt
Canine II

3D imaging workstations

Posting for 2nd time.  I have sent multiple emails to Carestream and had phone calls and so far no one at Carestream know the answer on a phone call and no one from carestream has responded here or to multiple emails.  Very frustrating.  Carestream please respond.
 
 
CS WinOMS & CS 9600 - What computer specs to view images?
 

We have replaced a CS9300 with the 9600.  Our computers had always shown the 3D view well but with the 9600 they don't meet the specs to view the 3D images.  It has been very frustrating to have 50+ new computers that met the specs for the imaging of images with the 9300 but now don't with the new 9600.

We are in need of a few key computer replacements to be able to reliably view 3D images in patient rooms for diagnosis and treatment planning.  The imaging system requirements on the CS website are a bit ambiguous as to which computer configurations are needed to view these images.  Not sure from the document if we should get the Imaging Workstation, Imaging Workstation with 3D Preview, or the CS 3D Imaging Software Viewing Workstation.  There is a $1500-2000 difference in price between different configurations and we want to make sure we get what we need.

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tshaw
Community Manager
Community Manager

Hello @garquitt
I apologize that you have not gotten your questions answered. We don't have an imaging team that responds on The Exchange at this time, but let me get this escalated to imaging support so we can get someone assigned to reach out to you. 

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