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jjs4653
Canine II

Age of patient in EMR

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Will age of patient be able to populate with a merge field with the new EMR coming soon.  Very important!

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hnnobel
CS Dental Employee
CS Dental Employee

The merge field fo the age of the patient in EMR will be in v9.1 which is nearing completion.

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hnnobel
CS Dental Employee
CS Dental Employee

The merge field fo the age of the patient in EMR will be in v9.1 which is nearing completion.

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hnnobel
CS Dental Employee
CS Dental Employee

The merge field fo the age of the patient in EMR will be in v9.1 which is nearing completion.

jawsurgn
Canine II

I really don't think anyone at Carestream cares what practicing OMS's have to say about their software and the problems with their EMR.  I have made multiple calls to Gary Salman about the problems I noted above.  He wanted to talk to me and I have tried to contact him many times without success.  He did call me twice, but we still have yet to speak after more than a month.  What does this show you about their customer service????  More problems when you try and cut and paste information from a previous note.  The Font changes on it's own!!  I can only hope that the update solves some of these problems.  Still upset that they cannot make my Pearl App work properly and I use one of the IT people they recommend for their system!!  So frustrating!!

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qadanielle
CS Dental Employee
CS Dental Employee

Customer Voice has been heard!! An Age merge field option has been added to WinOMS 9.1 for EMR Notes and Consent Forms!!

jjs4653
Canine II

This is really disappointing--it should already have been added years ago for the current EMR--it does not make 

any sense not to have a Merge field for this--it seems so easy to do since there are merge fields for so many things!

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... especially since we know this is an active Merge Field in letters; it just needs to be an option in the EMR notes/consents as well.

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hnnobel
CS Dental Employee
CS Dental Employee

Hi there,

For v 9.0 the age has not been added. I will gladly forward the request to the proper people (they also look this) Keep asking for this !!

Howie,

You were our trainer for the WinOMS EMR.  I really find it disappointing.  There are so many missing things in it.  Age, Height, Weight, all vital signs such as blood pressure, pulse, respirations and temperature which most OMS perform on every new consult,  Past Surgical History, Past Dental History, Family History, Social History, Airway Classification and other merge fields that could be added to make it work more like a hospital type EMR.  I have to add this stuff to all my consults and it takes forever to complete a note.  Physicians use their EMR's and are done right when  you are sitting in the room, but you can't do this with the Win OMS EMR!!!!  They could have bought someone's EMR and added it into the software alot easier, rather than developing this EMR.  Check boxes could have been added, also, for clinical findings and radiographic findings. I am so upset that I invested money in this poorly designed EMR!  The anesthesia EMR also crashes when you try and look at a CBCT, radiographs and take photos on an implant case!   Also, my Pearl App doesn't work and carestream can't fix it!! Or make it work for the past year!!!  This EMR is not compatible with my Dragon Voice dictation software either!! Very frustrating!!!  In addition, the whole program still crashes if you go to close to a merge field in your document!!  What are they doing over there, sleeping?  They need to look at some of the other EMR systems out there and give us one they can be proud of and not this garbage!!!!

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Hi Dr. Falcone.  Do you have time to talk today or tomorrow?

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