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swestbrooks
Canine II

All providers/All offices (scheduler)

Since our update, I have had problems with the provider columns.  I have to keep my computer on "All Providers" and "All Offices" to be able to do what I need to do.  However, when I switch days, the provider columns switch up as well.  I have now gone into the wrong provider at least 5 times.  Is there a way to turn this off?  Or is this something we have to deal with?  With multiple providers and multiple offices, it can be quite frustrating making sure you are on the correct column.  They did not switch columns prior to this update. 

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6 Replies
omsnashville
Premolar II

Re: All providers/All offices (scheduler)

For our reference, which version of WinOMS did you update to?

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swestbrooks
Canine II

Re: All providers/All offices (scheduler)

We are currently on 9.4.0

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swestbrooks
Canine II

Re: All providers/All offices (scheduler)

We are currently on 9.4.0
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jpisariktnosi
Premolar I

Re: All providers/All offices (scheduler)

We have also noticed this on 9.4- all the providers are not where we are used to them. So far, we haven't found a fix.

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annag
Canine III

Re: All providers/All offices (scheduler)

We were also used to our providers appearing in a specific order on the Scheduler, and now they appear in a different order. We've asked Carestream to add the way the Scheduler columns appear/sort as a preference/setting in a future update. 

nrvoralsurgery
Canine III

Re: All providers/All offices (scheduler)

I have asked for a warning from the computer when scheduling with a provider who is someone other than the patient's "regular provider". It would also be nice if they applied this same warning to the patient's "regular office".  With multiple doctors and offices this is an easy mistake to make.