Has anyone figured out how to get the audit log to reflect actual activity? Ours has not been accurate for some time. The activity is assigned to the last person that did something in the patient's account as opposed to the actual person that made the change. Very frustrating when trying to find out who was involved in certain scenarios.
I have the same question about checking patients in. The audit log does not update to the correct user when they check a patient in on WinOMS, it keeps it as the user that last modified the appointment. You can click the "Require User Validation to Modify Appointment" in the Audit Log & Security tab under Tables--> Practice Preferences, but that is only if the appt is moved or the notes in the appointment are changed. Why does it not update correctly upon check in???? This is an important feature for tracking appointments!!
If you are taking about the audit log within the appointment box, it has been a year or two since it worked correctly for us. When an appointment had a change, with time, treatment or a note, it would track which user made the change, so you could converse with the correct user if a question would arise. The only thing you can do, is manually change the user every time there's a change. Good luck with that! It should be an automatic system audit.
Audit log is a joke and a waste. I have posted on this 3 years ago and nothing has changed. If there is an issue of who did what in a patient account, there is no way to know who did it. The audit log misses the most important piece of info if you really want to audit user activity.... the patient account being accessed. What good does it do to see that a user added a note or modified the ledger or modified a charge if we can't who the patient was? Audit log is only useful if you could actually audit user activity and that isn't easily done.