Showing results for 
Search instead for 
Did you mean: 
Premolar I

CT 8100 issues at my wits end!


We keep getting these errors for over a year!  its crazy we replace the network card in the computer,  We replaced the internal arm cables,  we turned off the firewall and antivirus.   Our hardware company has been working on this Benco certified rep and myself hours and days poured into this and problem only gets worse with no real answers from anyone.  


Anyone have any ideas?  We really thought it was the anti virus software we were running.  open to any and all ideas and yes we are currently on phone with carestream as well but wondering if anyone else has same problem 




0 Kudos
CS Dental Employee
CS Dental Employee

Several reasons listed below for getting Err_S_Pse_29.                                                  BUT best thing to do is to call Carestream Support and they will take care of it. 

Technical Support    • 

 •866-724-6317 •Monday – Friday 8:00am -8:00pm EST

  • Firewall/antivirus interfering with communication between unit and PC
  • Ethernet cabling issue
  • BIOS configuration issue
  • NIC configuration issue
  • Computer model ASUS Pro P2520LA - Current investigation with R&D TP ID 41765
0 Kudos