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amowery5
Canine III

Cannot connect to the cloud

We are getting an error when trying to connect to the cloud. Is this an isolated issue within our practice or something on your end? Also when I try to report a cloud issue through the link it states it cannot be found. Tried to get the workstation requirements a couple days ago and that was also not working.

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5 Replies
amowery5
Canine III

Re: Cannot connect to the cloud

The error we are getting is    ERROR: Could not find a part of the path 'N:\Imaging Docs".

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SOS_Tech
Canine II

Re: Cannot connect to the cloud

Carestream sent out a status update at 7:30a that they were investigating reports of WinOMS Hosted issues.

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amowery5
Canine III

Re: Cannot connect to the cloud

ok, thank you

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john_wildharber
Community Manager
Community Manager

Re: Cannot connect to the cloud

There is a partial outage and you will be able to find any updates to the status of that outage at Carestream Dental Status Page 

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amowery5
Canine III

Re: Cannot connect to the cloud

ok that's good to know but what about the issue of the system requirements not being available on the Carestream Dental website? 

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