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Canine II

Criticare Anesthesia Monitor crashes when saving results

We have had this problem for months and contacted support repeatedly.  We have multiple windows 10 workstations with the problem.  WinOMS crashes when you try to save you anesthesia session.  It happens randomly.  So far we have replaced the workstations and switched from wireless to hardwired USB connections and tried with and without antivirus.  Windows event log confirms the crash occurs with WinOMS.  

Log Name: Application
Source: Windows Error Reporting
Event ID: 1001
Level: Information

These files may be available here: C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_mdcs.exe_4771ec597eda1297f165b8e7de63986758c7c_00000000_9e473425-af2a-4624-8dd6-b1200e6504eb

1 Reply
CS Dental Employee
CS Dental Employee

Re: Criticare Anesthesia Monitor crashes when saving results

There could be a number of factors causing this issue, support still would need to look into it.
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