E-Reminders issue

[staceyw]

We are having a problem that patients are saying the ereminders automated calls are saying they have an appointment with the wrong Doctor.  I have checked into this to be sure the provider wasn't changed recently. This happens off and on but today I have had three patients tell me they were confirmed for the wrong Doctor.  

Wondering if anyone else has the same issue 

[staceyw]

This was fixed the issue was a work around we were given for not being able to verify our husky patients.  We stopped using the work around and e reminders is now working correctly. 

[paula1]

Hi Stacey,

 Thank you for updating the status of your issue reported in March. I am glad to know your issue is resolved. Thank you