I reached out to Tara to follow up on the specific chargeback scenario!
What about for Softdent--our special insurance that covered us for loss expires April 1 of this year--this was set up by Carestream with Transfirst??
Cindy,
We are actively working on the next version of ePayments, which will include EMV support. Our timeframe has not been set at this point. In regards to the insurance question you posed, I've reached out to mdowling for an update on that and will post it here as soon as I receive it.
Cindy,
I just spoke to mdowling and the answer to your question on the insurance is that Carestream clients who are using TSYS are covered in their EMV reimbursement program. This program will continue until an EMV capable solution is available.
Carestream Dental LLC
3625 Cumberland Blvd. Ste. 700
Atlanta, GA 30339
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