Error Message/RX

[cebbighausen]

Is anyone else receiving an error message "Error in getDEASchedule" when trying to send prescriptions? 

[tshaw]

Carestream Dental is investigating reports of an issue with Electronic Prescriptions service. Users may be unable to issue prescriptions or be experiencing degraded performance.

We understand that this is an inconvenience to your practice and we sincerely apologize for the interruption. Our vendor is aware of the issue and is in the process of remediation.  Please visit, bookmark, and subscribe to our status page for the latest updates  https://csdental.statuspage.io/

[trollar]

Us too. It's great when you office is busy and you have to stack charts to go back and write rxs. As usual, thanks Carestream for making our lives easier. 

[Jfladeboe]

Currently, there are 13 callers ahead of me when I called CareStream support. Anyone find out how to fix this? 

[lemartinez]

Yes, our office also

[shannieg23]

We've been getting the error for a couple hours today.  🙄

It's always something with CareStream...