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summitoral
Canine II

Grinding halt

Has any office come to a grinding halt after the update on 10/31/21?  We are cloud supported on Windows OMS. The wait times to open any chart/x-ray/ledger is extremely frustrating and we have been told that IT is aware but nothing has been done.  We are looking into switching to another software program if anyone has suggestions.  We pay quite a bit for this service and feel we should be reimbursed for the last two months of slow service times

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tshaw
Community Manager
Community Manager

Re: Grinding halt

Hello @summitoral

We apologize for these frustrations. I have escalated this to our team, so they will be assigning someone to reach out to you. 

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