*WE STILL CAN'T BILL MEDICARE AS SECONDARY.
*NEA ATTACHMENT; REMARKS DO NOT GO ON CLAIMS WHEN WE USE THE DRAW FEATURE WHICH MOST THE TIME WE HAVE TO SINCE THE CLAIMS DO NOT JUST ATTACH LIKE THEY ARE SUPOSE TO CAUSING THE COMMENT OR NEA# TO NOT SHOW UP IN REMARKS.DENTAL BLUE OF MA DOES NOT COORDINATE CORRECTLY BECUASE OF OUR SOFTWARE IS WHAT THEY SAY.
*ANESTHESIA TIME UNITS VS MINUTES SOME OF OUR INSURNCES REQUIRE MINUTES
ie. BCBS Vermont. NOW WE HAVE TO SEND PAPER CLAIMS BECAUSE OF CARESTREAM NOT CONVERTING CORRECTLY. SOMETIMES IT WORKS AND MOST TIMES IT DOES NOT!
*STILL NO PERIO CHART FOR US ORAL SURGEONS WHO NEED IT FOR CERTAIN PROCEDURES.
*STILL NO WAITING LIST
* WE NEED AN EASIER WAY TO SORT PATIENT APPTS BY INSURANCE REPORT SO WE CAN DO INSURNCE VERIFICATION THERE IS NO REPORT WHERE WE CAN PICK AND CHOOSE WHAT WE WANT ON IT TO MAKE OUR LIFE EASIER FOR BENEFITS CHECK.
FEEL FREE TO ADD TO THIS LIST. SOME OF THESE ISSUES HAVE BEEN GOING ON SINCE i STARTED AGAIN WITH THE COMPANY OVER 5 YEARS AGO.
Hello, this is Paula acknowledging your concerns addressed on the Exchange having to do with the WinOMS software. Someone from our WinOMS team will contact you to go over the issues you have with the software. Thank you!
It would be useful when printing the Treatment Plan, for it to show the patient due and insurance due columns. On the appointment screen, it would be nice to have check boxes that we could check when required items are received (ex. referrals, xrays, patient registrations) without having to keep looking or constantly typing notes in the appt box. Have an alert if patient sex or other info missing before claim is sent.