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Canine III

Locking EMR notes not locking

Out EMR notes are not locking. The program is set to lock but it’s not locking.
This changed in June even though we didn’t make any changes .
Please help
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Community Manager
Community Manager

Re: Locking EMR notes not locking

@stu do you have any suggestions for this? 

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CS Dental Employee
CS Dental Employee

Re: Locking EMR notes not locking

Make sure the auto lock is still set :
Tables >practice > charting prefrences > Other tab > make sure EMR notes is checked. If it is and still an issue , you will need to call support 800-275-4637
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