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johnsonchris84
Canine II

Missing All Document Actions in Digital Forms

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Good morning,

 

I have contacted support over 2 weeks ago and CJ is working on the issue but there has been no contact now for over a week.  After a recent Windows reinstall on a HP laptop, digital forms both 2010 and 2016 word work but are missing the document actions in the box off to the right.  Anyone have suggestions how to resolve this? thanks

 

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4 Replies
pchaneyosa
Canine III

Re: Missing All Document Actions in Digital Forms

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Hi, Try this. Go to the VIEW tab in word while the digital form is up. Look for the document action button and click it. This should restore your Box.
pchaneyosa
Canine III

Re: Missing All Document Actions in Digital Forms

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If that simple fix does not do it , look at your version of word that loaded. I had issues with that and versions of word.
johnsonchris84
Canine II

Re: Missing All Document Actions in Digital Forms

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thanks, but under view there is no document action choice that I can see, any thoughts?

thanks

chris

 

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johnsonchris84
Canine II

Re: Missing All Document Actions in Digital Forms

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found a solution, so if you go here and double click that Icon, it fixes the problem.

Screen Shot 2018-10-22 at 9.28.22 AM.png

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