When you look at a patient via the scheduler in Pearl, if you are on a date after their next appointment, it will show the next appt after that as the Next Appt. For example, if I open the schedule for 10/23 an the patient has an implant consultation 10/10 and a surgery 10/31, it shows 10/31 as the next appt instead of 10/10.
Solved! Go to Solution.
I don't have a great answer for this -- it appears as though the Pearl is using the date in focus on the scheduler and not "Today's Date" to determine the next appointment. We can submit this as a defect to Support to have them research and confirm.
10032864 and mczar can you help me assign this to someone to research, confirm and escalate if needed?
This is still occurring. My patient's next appt is 5/17/18 but it's showing 5/31/18 as next appt. Doesn't show the 5/17 appt anywhere in pearl. First visit field date in Winoms is 10/10/17 and last is set to 10/11/17.
Pearl is showing cancelled appointments as last appointment. Should only show completed appointments as last appt. pt id 11451