cancel
Showing results for 
Search instead for 
Did you mean: 
Premolar I

RX Tab not Populating Escripts

We have had ongoing issues for years with the RX tab in the EMR not updating to reflect prescriptions submitted through the escript software. Has there been a fix?

0 Kudos
Reply
10 Replies
Community Manager
Community Manager

Re: RX Tab not Populating Escripts

@stu @paula1 do you know? 

0 Kudos
Reply
Premolar I

Re: RX Tab not Populating Escripts

Bump

0 Kudos
Reply
Canine II

Re: RX Tab not Populating Escripts

That's disappointing to hear that you've had issues for years. We just recently started using winOMS and eRx. Often, the narcotic Rx is not showing in the Rx tab for us. 

We contacted winOMS and their solution was to check the history through changehealthcare web which is outside of the winOMS software.

So frustrating. I'm rarely hearing any actual solutions or fixes but only annoying workarounds to the majority of our issues. 

0 Kudos
Reply
Canine III

Re: RX Tab not Populating Escripts

Not sure if your office is already doing this but after we submit the eprescription we have to add a new rx in the RX tab that says Sent Electronically. Once we save that, our eprescriptions populate in WinOMS.

0 Kudos
Reply
Canine II

Re: RX Tab not Populating Escripts

are you adding a new Rx for each Rx sent or just 1 and they ALL populate? I usually send 4 Rxs through eRx. Are you then coming back and doing double work by putting them in the Rx tab as well?
0 Kudos
Reply
Premolar I

Re: RX Tab not Populating Escripts

We use the RX tab, and hit the ePrescription button each time we need to send new scripts. Once the scripts are authorized and sent, we almost never get the script(s) listed in the RX tab. Unfortunately, going to Change Healthcare's website to view submitted scripts does nothing to create complete records within the patient's EMR chart. 

This issue continues to impose undue and unnecessary patient risk upon all offices who utilize escripts with WinOMS. 

0 Kudos
Reply
Canine II

Re: RX Tab not Populating Escripts

are you adding a new Rx for each Rx sent or just 1 and they ALL populate? I usually send 4 Rxs through eRx. Are you then coming back and doing double work by putting them in the Rx tab as well?

0 Kudos
Reply
Canine III

Re: RX Tab not Populating Escripts

RX.png

This is what I am talking about. Add all of your eprescriptions in, return back to WinOMS and then add a new rx Sent Electronically. It should already be in the system. Under frequency, we write in the pharmacy we sent the Rx's to.

0 Kudos
Reply
Canine III

Re: RX Tab not Populating Escripts

RX.jpg