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Canine III

Refund report

Is anyone else having difficulty with the refund report?  Since our most recent upgrade, refunds that have been issued to insurance companies continue to show on the report until we go into the account and walk through the steps again.  It's like the system doesn't register that a check was printed until we take those steps a second time.  Even though the check was printed the first time and the ledger is notated as such.  Help!

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