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Rebecca
Canine II

Does anyone know a way around the issue with the update 9.5.0.77 that places credit card refunds in queue for refund checks ? Meaning you process refund twice.................once by cc the other by check.

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4 Replies
Rebecca
Canine II

Re: Refunds

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Found a fix..............

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CS Dental Employee
CS Dental Employee

Re: Refunds

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This is a known defect and it has been submitted to development. @matt_ackerman 

The entry will need to be manually deleted from the check refund processing queue.

caustin
Canine III

Re: Refunds

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When can we expect a fix for this?  It's been a known issue for many weeks now.

Thank you,

 

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caustin
Canine III

Re: Refunds

Jump to solution

When can we expect a fix for this?  It's been a known issue for many weeks now.

Thank you,

 

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