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lbergholz
Canine II

Saving images after scanning is very slow

We upgraded to 9.5 and now we are having major problems from our remote locations.  When staff scan a document and try to save the image, it spins and spins.  It sometimes locks up the computer for 3-5 minutes.  We are also experiencing slowness when trying to process a credit card.  FYI: Our server is located at a different location than our practices.  Has anyone else had this problem and figured out a solution.

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Community Manager
Community Manager

Re: Saving images after scanning is very slow

@matt_ackerman or @njokuc  have you had any reports of this when upgrading to v9.5? 

 

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